MilitaryMILITARY PERSONNEL SECTION: Mission Statement: To provide excellent customer service for all our military, retiree, civilian and dependent personnel needs from cradle to grave. Customer Support
Career Development
Force Management
Mon - Wed - Fri 0900-1630 (0900-1100 Appts & 1300-1530 Walk-ins) Tue - Thurs 0730-1630 (0800-1100 Appts & 1300-1530 Walk-ins) Walk-ins are accepted however appointments are priority and encouraged Customer Service Customer Service/ID Cards Open Monday - Friday 0730 -1630 (Military in Uniform needing a CAC or PIN Reset have priority from 0730 - 0830) Telephone: 456-3710 Bldg 345 Davis Ave W. Room 110 Awards and Decorations Open Monday - Friday 0800 - 1100 and 1300 - 1600 Telephone: 456-4532 Passport Office (by appointment) Please call 456-4287 to make an appointment Citizenship Office (by appointment) Please call 456-4883 to make an appointment Support Links: MPS Site: https://afkm.wpafb.af.mil/ASPs/CoP/OpenCoP.asp?Filter=OO-TE-AC-47 How To Guides: https://afkm.wpafb.af.mil/Wiki/default.aspx?Filter=OO-TE-AC-47 AFPC: http://ask.afpc.randolph.af.mil/contact/ Any additional information the MIL section believes their webpage Requires: See attachment of MPS FAQ in email Where to go for additional self help: VMpf through the AF portal MPS FAQ 1. Where is everything? A: Most of your MPE needs can be met by visiting the first floor of Building 345.
2. I am new to Barksdale. How do I start in-processing? A: Go to Room 120 in the South section first (Intro office), even before you go to your squadron. The staff will be able to direct you from there. 3. How long will it take to get my BAS set up? A: It depends. We have to wait for two things: - For the member to bring the AF IMT 220 with the commanders signature. - For the SIK to be faxed back from the dining facility. 4. I'm a SrA and I lost my ID Card. What do I need to get a new one? A: SrA and below must have a "Lost Letter" signed by the Commander, Sq Commander, or First Sergeant and two forms of identification. One form of ID must contain your photo. 5. My dependent spouse lost his/her ID Card, do I have to be with him/her to get a new one? A: Yes, the sponsor is required to sign the DD Form 1172, Application for Uniformed Services Identification Card DEERS Enrollment each time you are issued a new ID Card. However, if your sponsor is deployed, you can renew your ID card with a Power of Attorney and two forms of ID, or a copy of your sponsor's deployment orders and two forms of ID. 6. My CAC is blocked/locked. Can I unlock it over the phone? A: No, you must come into the ID Card office to unlock your CAC because we must match your fingerprint to the one on file in the DEERS computer. 7. How old do my children have to be to get ID Cards? A: ID Cards are issued to children when they turn 10. However, if you are a single parent or a military member married to another military member, you can get your children ID Cards before they turn 10. 8. Do I have to notify the ID card office when I get married or divorced? A: Yes. Our office updates your DEERS record and your military personnel record. You are required to keep these current at all times. 9. I am not a US Citizen and want to become a US Citizen, what do I have to do? A: If you are an active duty member, please visit the following web sites for information on how to become a US Citizen or call our office at 456-4883 and we will assist you with completing the paperwork: AFPC Citizenship Application webpage US Citizenship and Immigration Service's (USCIS), A Guide to Naturalization. 10. How long does the Citizenship process take? A: The process to become a US Citizen takes approximately 13 months. 11. Can I re-enlist if I am not a US Citizen? A: No, only US Citizens can re-enlist. 12. How much does it cost? A: It is free for military members. 13. Can I update my SGLI form on-line? A: No, you must come to the Customer Service/ID Card office to update your SGLI form. |
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